Get to know your CIBC card benefits
Common Carrier Accident Insurance
Purchase Security and Extended Protection Insurance
Provides coverage for eligible items purchased with your card if lost, stolen or damaged and extends the manufacturer's warranty.
The Purchase Security benefit provides worldwide coverage in the event of loss, theft or damage of qualified purchases charged to an eligible CIBC card. If the item is lost, stolen or damaged it may be replaced or repaired, or we may reimburse you up to the actual cash value of the item.
The Extended Protection benefit provides cardholders with an extension to the term of the original manufacturer’s warranty. This extension is up to a maximum of one additional full year (two additional years for the CIBC Aeroplan® Visa Infinite Privilege* Card and the CIBC Aventura® Visa Infinite Privilege* Card), commencing at the expiry of the original manufacturer’s warranty term. Please note, the manufacturer's warranty must be honoured in Canada or the U.S., and items must be charged to your eligible CIBC card.
Provides coverage for an accidental death or dismemberment resulting from riding as a passenger on a common carrier (land, air, or water transport).
Need to make a claim?
Your CIBC card benefits give you access to toll-free assistance, 24/7, anywhere in the world and a worry-free claims service.
Be sure to check the the Government of Canada’s Travel Advisory for advice and updates on your travel destination.
Get in touch
Canada or the U.S:
Call us toll-free 1.866.363.3338
Anywhere else in the world:
Call collect + 905.403.3338
Car Rental Collision/Loss Damage Insurance (CLDI) is available for a rental period of up to 48 days for rental vehicles with a MSRP of up to $85,000 CAD and not otherwise excluded from coverage; for the CIBC Aeroplan® Visa Infinite Privilege* Card and the CIBC Aventura® Visa Infinite Privilege* Card: CLDI is available for a rental period of up to 48 days for rental vehicles with a MSRP of up to $100,000 CAD and is not otherwise excluded from coverage. The full cost of the rental must be charged to the card and the rental agency’s Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) must be declined. CLDI provides coverage up to the actual cash value (ACV) of the rental vehicle as defined in your Certificate of Insurance. Note that some rental agencies may assess their damages at an amount greater than the ACV of the rental vehicle and you may be liable to them for the difference. Before declining the rental agency's CDW or LDW, you should read carefully and compare the terms of the rental agreement, the CLDI Certificate of Insurance in your card package and any other insurance you own to decide which coverage best meets your protection needs.
Out-of-Province Emergency Travel Medical Insurance (TMI) covers the primary cardholder, their spouse and dependent children for the first 15 days of a trip if the insured person is age 64 or under; for the CIBC Aventura® Visa Infinite* Card and the CIBC Aeroplan® Visa Infinite* Card, TMI also covers the first 3 days of a trip if the insured person is age 65 or older; for the CIBC Aeroplan® Visa Infinite Privilege* Card and the CIBC Aventura® Visa Infinite Privilege* Card: TMI covers the primary cardholder, their spouse and dependent children and an authorized user for the first 31 days of a trip if the insured person is age 64 or under, or for the first 10 days of a trip if the insured person is age 65 or older; for the CIBC Dividend® Visa Infinite* Card: TMI covers the primary cardholder, their spouse and dependent children for the first 10 days of a trip if the insured person is age 64 or under; for all cards that have TMI coverage: dependent children must be at least 15 days old and under 21 years of age or under 25 years of age if a full-time student, unless they have a permanent physical or mental impairment. TMI may not cover medical procedures performed without pre-approval. TMI, Trip Cancellation and Trip Interruption Insurance may not cover certain health/medical conditions that are not stable before your trip. Certain coverages are “excess insurance” (all other sources of insurance and recovery must be exhausted before coverage is available).